How often should windows be cleaned?
Our window cleaning rounds are monthly or fortnightly. Salt air in Seaton Carew marks glass sooner than a street further inland, so the shorter gap often suits a house by the beach. Tell us about the property when you ask for a quote and say which rhythm you want. Once you are on the round there is no need to rebook each visit.
Do I need to be home?
No. The round is set up so you do not have to be in. We do the job and send photos when it is finished.
How does payment work?
We email a Square invoice when the work is done. You pay by card through the link in that invoice. Payment is secured by Square. We do not take cash on the doorstep.
Are you insured?
Yes. Reflekta is fully insured.
What is a water-fed pole?
It is a long pole with a brush, fed with pure water. Pure water has the minerals filtered out, so it rinses the glass and dries without spots. We use that system for outside windows, and traditional methods where they suit the window, including inside.
Do you clean frames and sills?
Yes. A window clean covers the glass, the frames and the sills.
What happens in bad weather?
Heavy rain and strong wind make a streak-free finish difficult, and they make work at height less safe. If we cannot do the job properly on the planned day, we will contact you to rearrange the visit.
How do I join a window cleaning round?
Use the quote form and choose “Window cleaning round (monthly/fortnightly)”, call 07377 987124, or message us on WhatsApp. Tell us the address and whether you want monthly or fortnightly. We email a quote, usually the same day. There is no obligation.
What else can you do?
Pressure washing, gutter maintenance and solar panel cleaning are booked as one-off jobs, not as part of the window round. Ask for them on the same form. Window cleaning starts from £15.
Where do you work?
We are based in Hartlepool. Regular rounds cover Hartlepool, including Seaton Carew, the Fens, Hart Village and Greatham. We also cover Middlesbrough, Stockton-on-Tees, Durham, Billingham, Peterlee, Newton Aycliffe and Darlington. If your town is not listed, ask and we will say whether we can reach you.